Sales Terms & Conditions 


  • One-time membership registration is a pre-requisite for participation in any of NS Gymnastics Pte Ltd. (herein NorthStar) programmes. Adult students are exempted.

  • Membership and packages are strictly not transferrable, not refundable.

  • Packages can be used by the member only, and cannot be shared.

  • Packages must be purchased strictly before the start of each package. Classes are sold as single sessions if otherwise.

  • Packages are activated upon attendance of the first class. Each package is strictly valid for 3 months and non-extendable. The only exception applies in medical cases with the submission of a valid medical certificate covering period of the missed class(es).

  • Left-over classes or hours at the end of the package will be forfeited.

  • Re-membership registration is required after continuous break of one year.



  • Class registration is on first-come-first serve basis, subject to space availability and the Head Coach’s recommendation.

  • Pre-booking of trial classes is strictly required. A maximum of 2 trials are allowed.

  • Students are to attend their scheduled classes in accordance to the class type purchased only.

  • A student’s scheduled slot will be released automatically for booking 1 week after the expiry or completion of the package unless secured with package renewal prior.

  • Pre-booking of adult classes is also strictly required. NorthStar reserves all rights with regards to drop-in students.

  • For self-booking of adults classes online or via the app, any cancellations must be made at least 2 hours before the start of the classes; otherwise when there's late cancellation or no-show, the session will be counted as consumed and deducted from the package automatically. Therefore, only book the class that you can attend.

  • NorthStar reserves  the right to cancel any classes or change the schedule (time and date). These are usually due to special events such as competitions, coaches workshops etc. There are no regular lessons on government gazetted public holidays, eve of Christmas and Chinese New Year, as well as NorthStar’s gym breaks. These are within the buffer period, hence make-ups are to be arranged accordingly, if required, to complete the package before expiry.

  • Make-up lesson is subject to space availability of a class suitable for the student’s level. Pre-booking is strictly required. Make-up(s) must be done before the package expiry. A maximum of 2 make-ups are allowed per package.



  • Participant(s) and member(s) shall adhere to the above rules & regulations, and comply with the directions of NorthStar for the use of its services and/or facility. This includes Northstar’s safety policies and procedures for Covid-19 prevention and control.

  • NorthStar reserves all rights, including but is not limited to, on membership registration, sale of any products & services, use of its facility and all the services & classes offered. 

+65-8201 5968

10 Eunos Rd 8, #03-02, Singapore Post Centre, Singapore 408600

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