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Privacy Notice

This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

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Who are we

We are NS Gymnastics Pte Ltd. Our address is NS Gymnastics Pte Ltd, 10 Eunos Road 8, #03-02, SingPost Centre, Singapore 408600. You can contact us by post at the above address or by email at admin@northstargym.org. We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

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What type of information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How we collect your information

When you conduct a transaction, submit an enquiry, submit a form or subscribe to our updates on our website, as part of the process, we collect personal information you give us such as your or your child’s name, date of birth, email address, contact details and address.

 

We use this information to respond to your query and/or subscription, including providing you with any requested information about our services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale. We may also email you our newsletter which contains information about our products and other information which we feel might be of interest to you. You can withdraw your consent at any time and we will stop sending you the newsletter.

 

Why we collect your personal information
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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How we store, use, share and disclose your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies and other tracking tools

We use cookies on the www.northstargym.org website. By using the service, you consent to the use of cookies.

 

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the service, your choices regarding cookies and further information about cookies.

 

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognise you and make your next visit easier and the Service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

 

How we use cookies

When you use and access the service, we may place a number of cookies files in your web browser. Our company is hosted on the Wix.com platform. Wix.com uses cookies for the following purposes:

  • To provide a great experience for our visitors and customers

  • To enable certain functions of the Service

  • To identify users who registered to our site

  • To monitor and analyse the performance, operation and effectiveness of Wix.com platform

  • To ensure that the platform is secure and safe to use

 

We use both session and persistent cookies on the service and we use different types of cookies to run the Service:

  • Essential cookies. These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.

  • Marketing Cookies. These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

  • Functional Cookies. These cookies collect data to remember choices users make to improve and give a more personalised experience.

  • Analytics cookies. These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

 

Click here to view which cookies are stored on your computer. 

 

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

 

What are your choices regarding cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

 

 

 

 

  • For any other web browser, please visit your web browser's official web pages.

 

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

 

How you can withdraw your consent

If you do not want us to process your data anymore, please contact us at email: admin@northstargym.org or send us a mail at: NS Gymnastics Pte Ltd, 10 Eunos Road 8, #03-02, SingPost Centre, Singapore 408600.

 

Questions and your contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at email: admin@northstargym.org or send us a mail at: NS Gymnastics Pte Ltd, 10 Eunos Road 8, #03-02, SingPost Centre, Singapore 408600.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, and as our services and use of personal data evolves, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we want to make use of your personal data in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

 

This policy was last updated in April 2021.

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